Ten digit dialing begins 10-24-21

Ten digit dialing begins 10-24-21

  • Starting Sunday, Oct. 24th, those living and working within area codes 845 or 914 will have to dial the area code when they place local calls within those area codes, a change required by the Federal Communications Commission (FCC).

  • The FCC has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, necessitating this new shift to 10-digit dialing in the affected area codes.

  • Wireless customers nationwide may dial either 988 or 1-800-273-TALK (8255) to reach the Lifeline now.

  • Landline customers must continue to dial 1-800-273- TALK (8255) to reach the Lifeline until July 16, 2022.

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