Optimum Service Alerts
Optimum Service Alerts
In the event Optimum services are impacted by weather conditions, customers can sign up to receive service alerts via text or voice message by going to https://www.optimum.net/profile/#/comm-pref. Once confirmed, these customers will be notified when outages affect their service (TV, phone, and/or internet) and will receive timely updates until their service is restored. Customers may also utilize the options below to contact Optimum:
Message us at optimum.net/chat
Contact us on Twitter @optimumhelp
Call us at 866-950-3278