Optimum Service Alerts
In the event Optimum services are impacted by weather conditions, customers can sign up to receive service alerts via text or voice message by going to https://www.optimum.net/profile/#/comm-pref. Once confirmed, these customers will be notified when outages affect their service (TV, phone, and/or internet) and will receive timely updates until their service is restored. Customers may also utilize the options below to contact Optimum:
Message us at optimum.net/chat
Contact us on Twitter @optimumhelp
Call us at 866-950-3278