Optimum Service Alerts

Optimum Service Alerts

In the event Optimum services are impacted by weather conditions, customers can sign up to receive service alerts via text or voice message by going to https://www.optimum.net/profile/#/comm-pref.  Once confirmed, these customers will be notified when outages affect their service (TV, phone, and/or internet) and will receive timely updates until their service is restored.  Customers may also utilize the options below to contact Optimum:

Message us at optimum.net/chat

Contact us on Twitter @optimumhelp

Call us at 866-950-3278

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